Business Writing

Course Overview

Sharpen your writing skills! This course covers the basics of professional business writing. You will practice conveying a clear message and accomplishing your goal through writing. You will practice using appropriate business tone, adjusting the message for different audiences, and organizing information effectively. After this class, you will be ready to write with confidence!

Course Benefits:

  • Use pre-writing strategies to plan a document.
  • Write effectively for different audiences.
  • Choose the right tone.
  • Organize a document clearly and logically.
  • Convey negative information professionally
  • Apply specific strategies to achieve a goal.
  • Understand Email and IM best practices.
  • Check a document for qualities like clarity and conciseness

Course Outline

  1. The Four Major Functions of Business Writing
  2. Preparing to Write
  3. Exercise: Form and Functions of Business Writing
  4. Qualities of Effective Business Writing
  5. Using the Qualities of Effective Business Writing
  6. Exercise: Identifying the Function and Effectiveness of Business Writing
  1. Consider Your Audience
  2. Exercise: Understanding Your Audience
  3. Anticipate Questions and Reactions
  4. Formal vs Informal Writing
  5. Emphasis of Important Information
  6. Exercise: Reviewing Writing Guidelines
  1. Tone in Business Writing
  2. Purpose
  3. Exercise: Understanding Desired Outcomes
  4. Exercise: Understanding Informative and Persuasive Techniques
  1. Organizational Patterns
  2. Exercise: Organizing Information
  3. Organizing Negative Information to Improve Outcomes
  4. Exercise: Check for Understanding: Positive and Negative News
  1. Email
  2. Email Dos and Don’ts
  3. Exercise: Structuring the Communication for Optimal Results
  4. Instant Messenger
  5. Exercise: Determining Appropriate Electronic Communication Methods
  1. Clear
  2. Complete
  3. Concise
  4. Courteous
  5. Correct
  6. When to Use Humor
  7. Using the Qualities of Effective Business Writing
  8. Exercise: Using the 5 C’s of Business Writing

₦ 20,000

  • Learn at your own pace with 24/7 access
  • Duration: 1 year
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